Shipping Your Order

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♥Notions and Supplies Index
♥Brazilian Embroidery Supplies
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♥Books and Videos

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Shipping Charges
Shipping Your Order
Handling/Transaction Fee
Terms& Payments
Back Orders/Special Orders
Returns


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Please read ALL the information Knowledge makes for a good relationship

Make sure that you check your spam folders if you do not receive a response from us within 3 business days.

Make absolutely sure that the credit card number you enter is accurate.

You are NOT charged for any item until it is shipped. 

Back orders are sent out via " cheapest route " ASAP.

JDR-BE cannot guarantee the accuracy of phone orders.

So we would prefer that you use the on line shopping, e-mail, fax or snail mail to order.


Shipping: We charge exact shipping -  Priority or First Class. If no preference is indicated -Priority Mail is used.  (Understand that sometimes Priority Mail is cheaper than 1st class)

Special Orders:
Designs or items that are not normally kept in stock -
Items that we " special order " for you must be paid in advance.   Designs are not returnable.  Returns of special orders are not allowed unless there is a manufacturer defect.

Backorders: We try to keep everything listed on this web site in stock at all times. However, unexpected delays may occur in our receiving shipments. The backordered items is placed on a separate invoice. The item will be on the original invoice with the price left out of the total column. No Backorders- please let us know. Back orders are sent out via " cheapest route " ASAP.

International Orders:
Exact shipping plus we require that all packages be registered at your cost. International orders must be prepaid in US funds. If you are mailing an order, estimate the shipping fees high. If the actual shipping is lower than you have estimated, a merchandise credit will be in your account.  International orders are not guaranteed. Once the order has been shipped, there is no way to track the order. It is your responsibility – no credit is issued for lost international orders.

Special Delivery When timely delivery is required, a special handling service is offered for a fee of $15.00 The non-refundable fee is for delivery by a specified date and is in addition to any other shipping charges. ONLY via USPS. We will advise you to the “time frame” the USPS specifies. PLEASE plan ahead for your classes.
No shipping credits will be given until credits are received from shipper for delays.

Invoicing: Orders will be invoiced as of the shipping date, at the prices that are in effect at the time of your order. Prices are subject to change without notice
Advance Orders:
(orders that are placed for items that are " coming soon " but are not yet available). We will ship with a shipping charge when the item becomes available..
Refused Orders
Customers will be liable for ALL shipping charges plus a 20% (of net invoice) handling fee for sent and refused orders.